Managing Up – 3 Tips for Managing Your Boss
Managing up isn't just about getting our boss to accept our proposals. We need to build trust that we will act in the best interest of the organization.

Managing Up – 3 Tips for Managing Your Boss

Often, as leaders, we get wrapped up in day-to-day problems and leading our own team. We sometimes forget how important managing up is. We need to build strong relationships with our boss and our boss’s boss in order to lead effectively.

Effective leaders do more than just manage their team. They build strong working relationships their leadership up the chain. Managing up isn’t just about getting the boss to accept our proposals. We need to build trust that we will act in the best interest of the organization.

When I was a young Air Force Captain, I was working on a project and had to go see the Wing Commander. I had put together a few options but wasn’t really sure which one to choose. I went to the meeting and asked him what he wanted to do. He looked at me and said, “Jason I’m a Colonel, you’re a captain. You’re the project officer. Figure it out.” He then explained that he wasn’t trying to be harsh, but rather that he trusted me. As the expert, I should be recommending to him what the best alternative is. That experience taught me what managing up is all about. Bring solutions to the boss instead of just bringing problems or questions.

Managing Up Tip #1 – Bring Solutions, Not Problems

Effective leaders will go to the boss and present the problem, their thought process and their preferred solution along with several alternatives. Go to your boss with some solutions in mind. Don’t just bring more problems. The boss already has plenty of problems on his plate, we don’t need to bring him more. You show initiative by providing several solutions and build trust by showing that you have the best interests organization at heart.

Managing Up Tip #2 – Solve Your Boss’s Problems

Don’t just solve your own problems. Solve your boss’s problems. When you talk to the boss about a problem and how you’re going to solve it, think about the way your boss thinks about it. Consider their concerns they have across all of the groups they manage, not just your team. Also, be aware of the requirements that are placed on your boss from above. If you can solve your boss’s problems they know they have one, you’re effectively managing up. Your boss is going to trust you and see that you have that initiative to accomplish the mission and do what’s right for the organization.

Managing Up Tip #3 – The One Challenge Rule

What if your boss completely shuts you down on the solution you presented? That happens sometimes and we need to deal with it tactfully. In this case, you can use the one challenge rule to effectively manage up. You don’t want to argue with your boss over the right thing to do. After the decision, if you believe they are making a mistake, take one opportunity to say so. Lay out your case respectfully and calmly in a logical way. The boss may change their mind or decide to go with the original decision. Either way, you made your case and the boss will respect that you tried to do the right thing for the organization. Once the decision is made, go execute according to the boss’s guidance even if you didn’t get your way.

Next time you’re getting ready to pitch one of your ideas to your boss even further up the chain, think about these three tips before you go into the meeting. Remember, we’re trying to build a strong working relationship with our boss and all of the leaders in our organization. We want to build trust by showing them that we’re focused on our mission as well as what’s in the best interest of the organization.

We all like to feel safe. Sometimes that desire keeps us where we’re comfortable. Often, we need to get out of our comfort zone to achieve our goals.

Comfort Zone – 4 Tips to Step Out of Yours

We all like to feel safe. Sometimes that desire to feel safe keeps us where we’re comfortable. Often, we need to get out of our comfort zone to achieve our goals. Sometimes I take a long time to get push past what is comfortable for me. Whenever I start a new job or activity I spend much more time watching and listening than participating. It really frustrates me sometimes.

When I was in my early twenties, I read some of the Clive Cussler books and wanted to scuba dive. I wanted to explore shipwrecks, take pictures and see the world in a new way, but was cautious moving forward. I realize now that scuba diving was out of my comfort zone. The good news is, I found ways to get past it. Now I love diving, even though I don’t do it as much as I would like to.

Comfort Zone Tip #1 – Ask Yourself “Why?”

If you find yourself not doing something you know you want to do, ask yourself why? Some of it is just basic human nature, whether it’s part of our natural personality or learned behavior. In ancient times, taking risks could result in injury or death. Even in the modern world, proposing a new idea could subject us to criticism or other social consequences.

So ask yourself, is there real life-and-limb danger and are there ways I can mitigate it? There are many exciting pastimes like skydiving, rock climbing, scuba diving that people do every day successfully. They find ways to manage the risk in those activities. So what are the real risks and how can you reduce them to make it safe and fun?

What about social consequences.? You may not think that there would be social consequences to scuba diving, but what if your family doesn’t approve? Someone you care about might feel it’s too dangerous. Even if you’ve done your homework, you may have to alleviate their fears. Share with them the research you’ve done to mitigate the risk.

If a new idea or activity excites you, but you’re holding back, ask yourself why? Address those reasons rationally and objectively. Not convinced to step out of your comfort zone yet? That’s what our other tips are for.

Comfort Zone Tip #2 – Take Just One Step

Next, take just one step forward, even if it’s a small one. I’ll stick with my scuba diving example. At this time in my life, my family came to California to visit me. One day we went to Catalina Island. For some reason, while they were looking in a shop I stepped into the dive shop next door. I started looking at some of the equipment and got to chat with one of the guys in the shop. He shared a lot of information and told me about the material in scuba certification courses. The internet was still pretty new back in these days so there wasn’t a lot you could search for then. I took a couple more trips to dive shops before I signed up, but that step helped me out of my comfort zone.

Comfort Zone Tip #3 – Build a Team

Don’t try to get out of your comfort zone alone. Find friends interested in the same activities. Build a team to help encourage each other to step out of your comfort zones. You can support each other, learn from each other and talk about what makes you nervous. Working as a team and supporting each other’s goals is one of the best ways to get over that fear that keeps you from getting out of your comfort zone.

Comfort Zone Tip #4 – Try It Someone Else’s Way

The last tip is to just try things someone else’s way, just once, and see how it goes. The people who really care about us are always giving us advice because to help us succeed. We may not want that advice. We may not think it’s the right thing to do, but sometimes it’s best to just give it a try. This is helpful if we’re not making progress on a goal and don’t realize we’re stuck in our comfort zone. I know how hard it is to follow through on this one. I catch myself all the time not taking other people’s advice so don’t feel bad if you experience some resistance to this one. Testing out the advice that other people give us, just once, can help us realize we have been holding back and can open new doors that we didn’t even know were there.

So now you’ve got 4 new tools to use when you feel like you’re not moving forward on something and not sure why. Whether you’re looking into scuba diving, or not making progress on your career like you envisioned, it could be because you’re stuck in your comfort zone and don’t even know it. Give these tips a try this week when you’re making decisions and see if they help you step out of your comfort zone!

For delegation to be effective though it has to be done properly. These three tips should get you started on the right path to delegating effectively.

Delegating – 3 Tips to Delegate Effectively

We’re always talking about how busy we are. There’s such a thing as being too busy, especially when we have a team around us who can help. When I was in the Air Force, staying late at work had become a badge of honor. The truth is, people’s personal lives, relationships, and health suffered. I don’t mean to say that there aren’t times that being busy is appropriate. When there was something really urgent, I worked a lot of nights and weekends.  That’s what you sign up for when you’re in the military. In a lot of cases, though, delegating could have helped out immensely. For delegation to be effective though it has to be done properly. These three tips should get you started on the right path to delegating effectively.

Delegating Tip #1: Set Clear Expectations

When you choose to delegate, clearly identify the problem you want solved. Also, define when you want it completed and the parameters of a successful solution. Clear and detailed are not the same thing, though. When you place restrictions on the solution, you tie your team’s hands. If you tell them exactly how you want them to solve the problem, you may as well do it yourself. This defeats the purpose of delegating. Figure out what your deal breakers are and communicate those clearly. Then let your team figure out the solution based on that guidance.

Delegating Tip #2: Delegate Authority as well as Responsibility

A lot of new leaders and managers forget to do this. To delegate effectively, you need to give your team authority to act without getting approval on every little thing. Making every decision yourself ties their hands and takes up time that you were trying to get back. One approach is to decide ahead of time what decisions you feel like you absolutely have to keep for yourself and then let the team make any other decisions. If it’s a long-term project over the course of a few weeks or months, you can schedule in some “vector-checks”. This allows you to understand their thought process and offer advice so they don’t head off in the wrong direction over time.

Delegating Tip #3: Let Your Team Make Mistakes

Every time you delegate it’s an opportunity to grow your team and their leadership skills. One of the ways that people learn best is by trying new things, making mistakes and correcting them. While I think we’d all prefer our team didn’t make mistakes, it’s an important part of the learning process. Better that they make mistakes now when the stakes are low and we are there to help them. This also requires a commitment on our part to be patient when things don’t go as planned. When delegating, consider the stakes of the project and how much tolerance you’ll have for mistakes. This will help you choose who to delegate to and how much authority to give them.

If you are doing more supervising than you’d like, try these tips next time an important task comes up. Setting clear expectations, consciously deciding how much authority to give your team, and letting them learn from mistakes will set you up for long-term success as a leader!

Following the chain of command can be slow and painful, but there are some advantages. When you understand the chain of command, you can use those experiences to improve your own leadership skills.

Chain of Command – 3 Tips to Make it Work for You

Following the chain of command can be slow and painful, but there are some advantages. When you understand the chain of command, you can use those experiences to improve your own leadership skills.

While I was in the Air Force one of my assignments was rapid prototyping and testing of new capabilities. It was exciting and rewarding, but there was a lot of risk. We had to go through a lot of levels in the chain of command to get approval for our projects. When I first started this job, it was incredibly frustrating. But I learned over time that I was getting huge benefits by working through the chain of command. That experience forced me to understand the needs and interests of each leader in the chain. If you feel like you’re hitting your head against the wall with your chain of command, here are three things to consider of how it benefits your career instead of feeling like its holding you back.

Chain of Command Benefit #1: Improve Your Critical Thinking

Bosses ask a lot of questions and it can be kind of annoying sometimes. They ask these questions because they have concerns you may not be aware of. Answering these questions helps us get to the best optimal solution for the organization. It may not be the best or most convenient solution for you, but listening carefully to their questions and answering them thoroughly will set you up for success. Keep track of the questions that certain decision makers in your chain, or even out of your chain, ask. Chances are they ask the same ones over and over again because the same concern comes up on every project. If you already have a good idea what questions they will ask when you bring your next project, you can address it thoroughly in your first presentation to them and solve their problem before they even know they have one.

Chain of Command Benefit #2: Build Strong Relationships

When anticipating the questions your chain of command may ask, you may wonder how to get those answers? Building relationships with other parts of your organization will help you gather the information you need. To successfully navigate your chain of command for approval you’ll want to get the perspective of the other departments on how your proposal will affect others. Addressing all of those issues is daunting, but you can get the answers from people who work with them daily. Get out there, make friends with people in other departments. As you’re working on your proposal, talk about it with them. See if it causes any problems in their department. Ask how they can be fixed and if they can support that solution. Now, when you approach your chain of command, you can show that you understand the perspective of others and you’re working with them on the solution.

Chain of Command Benefit #3: Prepare Yourself to be a Boss

Developing your critical thinking and building these relationships provides a third benefit. All this effort and experience is preparing you to be a boss someday. Learning about the problems that the leaders up your chain have gets you thinking about them today and how you might solve them if you were in their position. Having the relationships with other departments already in place will smooth your transition into a position of more responsibility.

So those are the 3 ways you can think about how working through your chain of command benefits you instead of thinking of it as a burden. This still applied even if you don’t plan to stay in your current company forever. If you change jobs you’ll still have the critical thinking and relationship building skills that will help you be one of the great leaders of tomorrow!

 

When I talk to managers and executives, time management is one of the skills they talk about their teams needing the most.

Time Management – 5 Tips to Get More Time Back

Time is our most valuable resource. Once it’s gone we can never get it back and we all want to make the most of our time. When I talk to managers and executives, time management is one of the skills they say their teams need most. If you feel like you need help in this area, you’re not alone. I think almost everyone wishes they had a little better handle on where their time goes.

When I was in the Air Force I had one assignment where I was traveling at least 3 days a week, 3 weeks a month. It was an amazing job but it took a lot of time management skill.  I’m usually been pretty good at keeping track of where I need to be and when I need to be there. I’m not always good at figuring out how long something will take. These five tips will help you with both of those areas.

Time Management Tip #1 – Get a Calendar

Before you read any further, get a calendar. It can be electronic or paper, it doesn’t matter. I suggest using the one on your phone because it’s easy to make changes and we all pretty much have our phones with us all of the time. Put everything that’s important to you on this calendar. Focus on appointments when you have to be in a certain place at a certain time. Enter all the info that’s important. Use the repeating and recurring features and color codes too. Don’t go crazy with this at first. Start out by putting in appointments for tomorrow or this week. Don’t start trying to put your whole year in right now.

Time Management Tip #2 – Track Appointments

Track how long your appointments actually take and adjust them as necessary. I almost always underestimate the time it takes to complete something. Recording the time an appointment actually takes compared to what I planned helps me estimate time better. You don’t need to do this forever because you’ll start to develop a database in your mind. When you’re setting appointments for the first time keep track of their duration.

Time Management Tip #3 – Don’t Delete Appointments

Don’t delete appointments, especially ones with yourself. One rule that I use is that I’m not allowed to delete anything off the calendar once I’ve put it on there. I’m absolutely allowed to move things around, but I’m not allowed to just remove it. This still lets you take advantage of opportunities that pop up or handle time critical situations when they arise. There will be emergencies or unusual situations where you have to delete something, but it’s pretty rare that you can’t find a new day or time for something, especially if it’s important to you.

Time Management Tip #4 – Make White Space

Remember how I said put everything that’s important to you on your calendar? The emphasis is on the word important. Meetings, phone calls, time critical tasks are all good for the calendar. I even include my workouts and when I schedule appointments to meet up with friends so I don’t accidentally schedule something at the same time. Putting in all of your regular activities like “work” at your workplace will fill up your calendar and it will be hard to differentiate the most important events. White space also provides places that you can move appointments to when you have to reschedule something.

Time Management Tip #5 – Set Priorities

This is really the most important of the 5 tips, but I think it’s important to have a handle on the first 4 before addressing this. Know what’s important to you and what needs to be on the calendar. Understand which things are more important to you than others so that once you start moving things around on the calendar you have an idea of when to move them to. Also, understand what the priorities of others are and factor that into your decision-making process. Your boss may not agree with you that your workout is more important than the big client presentation and he probably expects you to show up to that.

There are your five tips to help you get a handle on your time and use it effectively. You won’t actually be getting any more time, but you’ll feel like you are. Your calendar is really just a tool in all of this. To really manage your time well it’s important to make commitments to yourself and your priorities. If you live up to those commitments, it will be easy to find the time to get them all done!

If you feel something is holding you back, you could be doing it to yourself. Here are three ways to overcome what’s holding you back.

What’s Holding You Back – 3 Tips to Break Through

Often we feel like we could achieve more if we could just break through the barriers in front of us. A lot of times though we’re the ones placing those barriers. If you feel something is holding you back, you could be doing it to yourself. Here are three ways to overcome what’s holding you back.

What’s Holding You Back – Fear of Failure

One of the biggest things that holds us back is fear of failure or fear of rejection. What we often forget is that failure is often one of our best teachers. Fear of rejection and fear of failure has been a recurring theme in my life. It showed up in my business where I wouldn’t go out and actively ask people to be my clients. I was afraid they would say no and that kept me from asking. The first step was to stop worrying about it and make the ask. I don’t want to give the impression that this has completely gone away. These fears still stick with me sometimes and I must dig deep to find courage sometimes, but it does get easier.

If you’re holding yourself back because of fear of failure of rejection, it’s important to go make that ask, Be polite and professional to the person you are asking. If they say no, it’s not personal and has more to do with them than you. And if anyone takes real offense, they were probably not the right person for you to go forward with anyway.

What’s Holding You Back – Not Asking For Help

A lot of times we don’t ask for help because we’re afraid of being judged or of being vulnerable in front of someone we respect. When I started my company, I was afraid that people wouldn’t think I was good at running a business if I asked for help. But there were skills like marketing and sales that I needed some help with. Twenty years in the Air Force didn’t prepare me for those aspects of business. And the only way I was going to learn was to ask for help. I asked for help and improved my business.

If you feel like you need help in a certain area, the best thing you can do is ask someone. Most people want to help others when they can. Just about everyone loves sharing their expertise if we have reasonable expectations for them. If you need help, find someone knowledgeable and ask specific questions about your problem. Apply their advice and see what results come about for you.

What’s Holding You Back – Negative Self-Talk

The stories that we tell ourselves about who we are and the world around us have a great deal of influence over our attitudes and behavior. Our imaginations are very powerful and can serve us well, but they can also run away from us. Many people tell themselves, “I’m not good enough”, “I’ll never be able to do that” or “I don’t belong here”. I engaged in this kind of negative self-talk for many years. This created beliefs that strained the relationships in both my personal and professional life.

If you tell yourself these kinds of negative stories, you can remedy the situation by separating facts from beliefs. What worked for me was taking a piece of paper and making 2 columns, one for beliefs and one for facts. I wrote down the beliefs I had held on to for so many years and then the facts that went along with that situation. What I found out was that when I looked at the cold hard facts on paper in front of me, the beliefs and feelings I had for so long just could not be supported by the facts.

I will be honest with you, getting past these barriers is not easy. It doesn’t change overnight and still takes a conscious effort. If you feel like you’re being held back look at these three areas and see if you’re the one holding yourself back instead of some outside force. Give these tips a try. Even if they don’t unlock whatever problem you’re facing right away, I promise that you’ll feel better about yourself.

It is a common misconception that you have to be born with self-confidence. Confidence i can be developed just like any other leadership trait or skill.

Self-Confidence – 4 Tips for Building Self Confidence

A lot of people talk about wishing they were more confident. Self-confidence is one of the most important leadership skills that we can develop. It is a common misconception that you have to be born with self-confidence. Confidence can be developed just like any other leadership trait or skill.

While many people consider me to be a pretty confident guy, there was a time when I wasn’t. I was very nervous going into Air Force ROTC Field Training when I was 19. I wasn’t the best runner, wasn’t the best leader and wasn’t really the best at anything we were going to be facing at training.  Organizing and planning things were skills that I had, but that was going to be a very small part of our experience. To be honest, I wasn’t sure I was going to make it through the 4 weeks of training.

All I could do was show up at training and I try. It was hard and there were days I had doubts, but I just kept getting up every morning and trying. I got through the first day and then the second day. Pretty soon a week was done. Then we finished 2 weeks and then it seemed like it was over really quickly. I knew when I came out of that training that I could do anything. I was more confident in my abilities, my leadership skills and myself as a person.

Self-confidence is about trusting yourself to be able to accomplish something you want to do. If you have doubts about whether you can accomplish something, ask yourself, “what would I need to know to eliminate those doubts?”. I know that’s a hard question to ask and sometimes even harder to answer. So here are four tips for gaining more confidence whether you feel like you want a lot more self-confidence in general or just need a little boost now and then.

Self-Confidence Tip #1 – Start Something New

The best thing we can do to boost our self-confidence is to start something new, make a commitment to ourselves and see it through until the end. We may not get the outcome we are looking for, but taking it all the way to the end will grow our confidence. Try a mix of challenges that are easy and hard. Easy ones give us a quick victory and small confidence boost. Harder challenges will have a longer lasting an impact on our self-confidence.

Self-Confidence Tip #2 – Know What You’re Good At

Recognizing what we’re good at helps our confidence. It enables us to play to our strengths when tackling these challenges. We can draw analogies from what we are struggling with and use parallels to apply our talents in new ways. It helps to bring that challenge closer to what we know and understand. It may not work out perfectly and we need to adapt, but knowing our strengths helps us with every problem.

Self-Confidence Tip #3 – Know What You’re NOT Good At

Recognizing what we’re not good at is just as important. When we aren’t good at something we need to get better at it or find ways to overcome it. If we’re really struggling we can find a mentor or guide. We don’t want someone to do it for us, but some support and guidance can push us a little further than we might have gotten on our own.

Self-Confidence Tip #4 – Learn From Failure

Failure is the best teacher and can do wonders for self-confidence if we have the right attitude about it. Don’t be afraid to try, even if you have doubts, especially if you have doubts. We learn the most from making mistakes, seeing it’s not the end of the world, adapting and doing better next time.

On the days when the challenges seem insurmountable, sometimes showing up is all we can do. We might show up and get a terrible outcome. but we can recognize ourselves for showing up and commit to showing up tomorrow and the next day. Even just following through on just showing up will build our self-confidence.

So this is just my best advice for you if you’re looking to build more self-confidence. Looking back on my career and my life, these were the tips that worked best for me. I think they can help you too. Confidence isn’t something that changes overnight, but if you commit to trying to at least one of these tips over a few weeks, I’m confident that you’ll see a noticeable change.

Most of us dread going to meetings. Today I’ve got 4 tips for you that will help you lead effective meetings that stand out above everyone else’s.

Effective Meetings – 4 Tips for Great Meetings

Most of us dread going to meetings because we feel like they’re going to be a waste of our time. Today I’ve got 4 tips for you that will help you lead effective meetings that stand out above everyone else’s.

When I was a young Lieutenant in the Air Force I was talking to one of the other Lieutenants. He said, “I try to keep all of my meetings to an hour or less. I feel like any meeting that runs over an hour isn’t productive”. Looking at my experiences at the time, I found that I agreed with that philosophy. This became one of the main guidelines I used for meetings throughout my career. It’s not always possible to keep a meeting to an hour or less. Here are 4 tips to have an effective meeting, no matter how long it is.

Effective Meetings Tip #1 – Have a Clear Purpose

The most important tip for effective meetings is to have a clear purpose. Make sure everyone coming to the meeting knows that purpose. Meetings sometimes drag on because attendees bring up topics that aren’t related to the purpose. People often see an opportunity to handle an issue while others are together in the room. As the meeting leader, it’s our job to keep the meeting on purpose and avoid extraneous conversations.

We need to make sure we’re calling a meeting for the right reasons. Meetings are for making decisions or bringing together work that individuals can’t complete on their own. All too often we end up doing work at the meeting that should have been prepared ahead of time. This can prevent us achieving the purpose of the meeting and often is a waste of time for the attendees. Sometimes it’s necessary to get a group together to complete the work that will support a decision. In this case, we must be clear that the team will present this work to support a decision in another meeting.

Effective Meetings Tip #2 – Have an Agenda

Creating an agenda for a meeting is more work up front, but it pays off during the meeting. Add each decision required to the agenda. Also, include any presentations or information that support those decisions. It’s important to set not just a time limit for the meeting overall, but also a time limit for each item on the agenda. There are times that should extend a topic because it is critical to making a decision. As the leader of the meeting, it’s our job to make sure that we stick to the agenda and keep things moving in line with the meeting purpose.

Effective Meetings Tip #3 – Manage the Guest List

To successfully achieve the purpose of our meeting, we need to make sure that we have invited all of the people who have a stake in the outcome of the meeting. The meeting organizer should invite the decision maker, presenters, and people impacted by the decision. It’s also important to keep people out of the meeting who don’t have a contribution to make. In large organizations, people will often show up to a meeting because they heard it was happening. These individuals sometimes cloud the information being presented by the meeting and often derail the agenda because they aren’t up to speed on the topic. The meeting organizer’s job must bring all the right people to the meeting and keep the wrong people out.

Effective Meetings Tip #4 – Don’t Speculate!

Speculating about facts or information can impact the decision-making process and often result in bad decisions that are costly or time-intensive to fix.  When leading a meeting we must avoid speculating about facts and discourage others from speculating. If information critical to making the decision has not presented, we need to go get it. We may be able to do this in real-time. If not, adjourn the meeting and reconvene later when the facts are available. Speculation often turns into circular arguments and people trying to prove each other wrong. Taking the time to get and verify the information we need will result in better decision-making.

These 4 tips have been mostly focused on someone who is a meeting organizer. If you find yourself in a meeting that is going off the rails, try to use some of these tips to help the leader get things back on track. Following these tips will help your next meeting be productive and efficient. Your teammates will thank you for being considerate of their time and making it a valuable experience.

Employee motivation is a challenge for every leader. So how do we get our team members to do things that need to be done without being told?

Employee Motivation

One of the reasons we wanted to become leaders was so that we could take on challenges we couldn’t achieve by ourselves. Employee motivation is a challenge for every leader. So how do we get our team members to do things that need to be done without being told?

This week we’re answering a question from Pete. He says, “One thing I’m dealing with right now is trying to motivate people who don’t show initiative.”  To help Pete out with this issue, I’m going to give 4 tips for employee motivation.

Employee Motivation Tip #1 – Understand the Psychology

First, it’s important to remember the psychology of motivation. We need to understand the concepts of intrinsic and extrinsic motivation. Everyone is both extrinsically and intrinsically motivated to some degree. Extrinsic motivation is motivation by external rewards, whether that’s money, a bonus, time off or whatever the individual desires. Intrinsic motivation is the rewards that comes internally from feeling the satisfaction of doing a job well done. As a leader, you need to understand how each of your team members is motivated and in what proportion. This will require getting to know each team member! Once you know what makes them tick, you can use that knowledge to your advantage when applying the other three tips.

Employee Motivation Tip #2 – Appeal to Intrinsic Motivation

Taking advantage of intrinsic motivation is tricky. You now know more about your team, their hopes and dreams, likes and dislikes. You can use that information to get excite them. Everyone has something they want to see done better in their workplace. Encourage your team members to talk about improvements they would like to see. When you overhear them talking to each other, challenge them to follow through on their ideas.

Employee Motivation Tip #3 – Use Your Resources

To use extrinsic motivation, Use the resources you have. You may not have money for bonuses, but almost every organization has a recognition program. If you don’t, create one. Make initiative a heavily weighted criteria when giving out awards if you can. Get creative. Time off, work from home, flexible schedules, whatever you can think of. Remember, that to incentivize any behavior, the incentive structure has to match what you say you value. If you want to incentivize initiative, recognition and rewards have to reflect that. You can’t give out awards for BLANK and not recognize the people who took initiative to try to make positive change.

Employee Motivation Tip #4 – Build a Culture

Finally, and probably most importantly, we need to be sure that we are setting up a culture on our team that fosters and rewards initiative. This requires some honest introspection on our part as the leader. When our team members show initiative, how do we react? Our reactions, both conscious and subconscious, verbal and non-verbal have a lot to do with how our team will behave in the future. Patience and open-mindedness are key here. If their work is acceptable but not the way you prefer it was done, you have to find ways to build on their work without shutting it down.

If we want our team members to show initiative we have to show them that their efforts won’t be wasted. We need to get to know them as people and what makes them tick. As leaders we have to encourage them to follow-up on their ideas and we also need to use our resources to recognize and reward them appropriately. Most important we need to show that we are open to the things that they show initiative on. Even if it’s not the most important thing on our list or the outcome isn’t perfect.  We must appreciate our team members’ effort if we want them to show initiative. Keep doing that and your team members will keep taking on new challenges without you having to ask them to!

introspection is the ability that we as humans have that allows us to think about ourselves as beings. It is how we question and learn more about our nature, our purpose and our place in the universe. This ability is one of the things that sets us apart from animals. It also allows us to question ourselves, desire something greater, set goals and take action to achieve them. Self-reflection allows us to look back at an experience and learn from it instead of repeating it.

Introspection

Over the last year or so we’ve asked you to do some introspection or we recommend it as a tool to help with another problem or challenge. Looking back on it, I don’t think we’ve ever really talked about what introspection is and what it is not.

To put it simply, introspection, or self-reflection is the ability that we as humans have that allows us to think about ourselves as beings. It is how we question and learn more about our nature, our purpose and our place in the universe. This ability is one of the things that sets us apart from animals. It also allows us to question ourselves, desire something greater, set goals and take action to achieve them. Self-reflection allows us to look back at an experience and learn from it instead of repeating it.

Introspection Tips

We all engage in self-reflection all of the time, but sometimes it’s hard to know if we should trust ourselves. Here are some tips to give you confidence in your own ability to reflect and learn.

The environment we place ourselves in is really critical to self-reflection. Everyone is different, but most of us are served pretty well by finding somewhere quiet away from the noise of life. A place where we can be alone with our thoughts. I find it very hard to be reflective if I’m surrounded by other people, although that isn’t true for everyone.

Another key to effective self-reflection is carving out time in our schedules to do it. As much as we all try to multi-task, most human beings really aren’t all that good at it. Focusing on our thoughts and insights serves us better than trying to capture them while we are also doing a bunch of other tasks. Taking even five minutes to disconnect from everything else can pay big dividends in learning about ourselves.

Let’s recognize that we’re talking about self-reflection. Our process needs to be our own and not what someone else expects from us. While we may face similar challenges to others, what works for them may not work for us. It’s great to take advice from others how we should go about doing it. To be successful though, we have to develop our own practice that uses elements that work for us.

Introspection – Going Forward

Finally, let’s all keep in mind that self-reflection isn’t all about getting to the answers. Sometimes it’s more important to just ask the questions and not try to answer them ourselves. It can be as simple as setting aside our time and place and asking what is on our mind. Instead of trying to answer the question right away, just let ourselves see what answers come to us. The ideas and insights that don’t come from trying to find the answers quickly are often the most valuable!

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